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My account has been suspended. Why? What do I do?
We have security scripts to protect against hackers and password traders. Sometimes these scripts can block legitimate users (eg if you've accessed the site from several different computers recently, or have had too many failed login attempts). Sorry for the inconvenience, please use the email below to contact us and we will issue you with new login codes. If the same problems occur with your second set of login codes then we will not enter into discussion, and your account will be deleted.
We have security scripts to protect against hackers and password traders. Sometimes these scripts can block legitimate users (eg if you've accessed the site from several different computers recently, or have had too many failed login attempts). Sorry for the inconvenience, please use the email below to contact us and we will issue you with new login codes. If the same problems occur with your second set of login codes then we will not enter into discussion, and your account will be deleted.
Membership
Can I pay Using cheque / cash ?
Sorry due to possible processing problems these options are not available.
Can I pay Using PayPal ?
We would like to accept PayPal but they have changed their terms and conditions and stopped accepting website signups via their service.
What will apear on my credit card statement ?
“WWW>VTSUP.COM / VEROTEL” will appear on your credit card statement.
I don’t want my partner to see strange payments on my credit card statement - Any ideas ?
You can use a prepaid credit card - They are available at stores such as Wal-Mart or do a Google for "prepaid credit card". Remember - these cards wouldn’t be any good for our recurring billing unless you kept it 'topped' up !
I only what to watch one or two movies - Is there another way without becoming a member ?
Go to our Clips4sale store.
I have paid for a one month membership - How do I change it to the two month or recurring option ?
Go to Ticket club via this link or our join page (Not - www.ticketsclub.com) Log in with your usercode and passcode - You can then change your membership.
How do I cancel and will I have to pay a fee to stop my membership ?
No, you can quit at anytime and it won’t cost you extra. If you signed up for a one month / one time transaction then your membership will expire automatically and will not need to be cancelled. If it was a recurring membership or for any other reason, just email us with your first passcode and instructions and we will do the rest.
Sorry due to possible processing problems these options are not available.
Can I pay Using PayPal ?
We would like to accept PayPal but they have changed their terms and conditions and stopped accepting website signups via their service.
What will apear on my credit card statement ?
“WWW>VTSUP.COM / VEROTEL” will appear on your credit card statement.
I don’t want my partner to see strange payments on my credit card statement - Any ideas ?
You can use a prepaid credit card - They are available at stores such as Wal-Mart or do a Google for "prepaid credit card". Remember - these cards wouldn’t be any good for our recurring billing unless you kept it 'topped' up !
I only what to watch one or two movies - Is there another way without becoming a member ?
Go to our Clips4sale store.
I have paid for a one month membership - How do I change it to the two month or recurring option ?
Go to Ticket club via this link or our join page (Not - www.ticketsclub.com) Log in with your usercode and passcode - You can then change your membership.
How do I cancel and will I have to pay a fee to stop my membership ?
No, you can quit at anytime and it won’t cost you extra. If you signed up for a one month / one time transaction then your membership will expire automatically and will not need to be cancelled. If it was a recurring membership or for any other reason, just email us with your first passcode and instructions and we will do the rest.
